Take My Calls’ Telephone Answering Service

We pride ourselves on providing the very best telephone answering service here at Take My Calls, and our many years of experience mean our clients are extremely satisfied with the results they see. Experts at what we do, we make sure your customers enjoy the most professional, friendly and informative experience possible. We understand that every business is unique and has a distinct set of needs, so we adapt fully and our services are tailored to you. We make sure we have a full understanding as to why you need our help and what your priorities are.

Pay as you go

We like to keep things simple, so you understand exactly what you are paying for. If you’re just starting out in business, we recognise that you need to keep costs as low as possible and that’s why we offer a pay as you go option. With no monthly contract, you have complete control over how much you top up each month, starting from as little as £25. If you’re expecting a sudden uplift in call volume, simply upgrade your plan, and we’ll be there to lighten your load and help you make sure all calls are answered. During quiet periods, you can downgrade again, so you only ever pay for what you need. The level of flexibility and freedom we offer you sets us apart.

Pay monthly

If you’re a little more established and need us to answer calls more regularly, our pay monthly packages will be what you need. Starting at as few as 10 calls per month and rising to more than 1,500, you will be on a rolling monthly contract, which again gives you the freedom to scale up or down to meet fluctuating needs.

We take care of your clients

All our call handling professionals are extensively trained, and we work closely with you to design a bespoke script so we sound just like you and your team. We handle every call just as you specify and place great importance on making the best first impression, so your customers get the standard of customer service they deserve.

Everyone wants to feel important and appreciated, so we make sure your clients know that you care. Research shows that 80% of people who are greeted with a voicemail don’t leave a message, resulting in lost business [1]. That’s why we ensure your customers always hear a voice at the end of the phone, never a voicemail. Nothing can replace a real human connection when it comes to customer satisfaction.

Whichever telephone answering service package you decide is right for you, we promise your business will benefit as you are able to spend more time focusing on more urgent matters. Please take a look at our reviews and discover what our existing customers think of us.