24/7 Telephone Answering Service

Don't be fooled by per minute pricing.
We charge per call so it's nice and easy

Pay Monthly with no contract Compare our Services

Always a voice, never a voicemail

Our telephone answering service is designed to ensure that your customers always speak with a real person when you cannot answer their call. Whether you’re a sole trader or a small business, missing incoming calls can mean lost opportunities.

With our service, you’ll give the right impression every time, and we’ll take down all the essential information you need. We then send you the message immediately by email—and by text too, for a small fee.

All your calls will be answered by our team in our UK Operations Centre, based in Mansfield. We never outsource our calls, so it’s always us speaking for you. With our phone answering service, you get a professional and dedicated team that represents your business just like a full-time receptionist would, but at a fraction of the cost.

Stick to the job in hand, don’t worry about missing a call

We’ve got your back! Whether you’re on-site, in a meeting, or even juggling home life, our virtual receptionist service is always here to look after your business. Our professional receptionists handle every call you receive with care and efficiency, ensuring you never miss out on important business.

Our service is flexible and scalable as your business grows. If your call volume changes, just let us know, and we’ll adjust accordingly to meet your needs.

What are my options?

Pay Monthly

Our Pay Monthly plan could be the better option if you need more detailed information from callers or if you require our services more regularly. There are no long contracts to worry about—we work on a rolling monthly contract basis. With our call answering service, we charge per call, not per minute, so you don’t have to worry about inflated bills from long call handling times. If we handle 10 calls, you're charged for 10 calls—no more, no less. Simple and transparent.

And don't forget, we only charge you for "real" calls, not those pesky sales calls. For example, if we handled 15 calls in total, but 5 were sales calls, you'll only be charged for the 10 legitimate business calls. We know how to manage call transfer and direct call handling to keep your business running smoothly without unnecessary costs.

Get started FAQs From £45 per month

Pay As You Go

If you’re missing only a few calls or want to use us occasionally, our Pay As You Go plan is the best choice. It's perfect for those who don’t need a full-time receptionist but still want the professionalism of a phone answering service when needed. From just one call a month, you can top up as needed, providing a cost-effective solution for small businesses or sole traders who want to make sure no call goes unanswered.

Get started FAQs From £1.25 per call

Still not sure?

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24/7 Service

We take calls 24/7. Yes, really. We don’t mind if it’s 2am or 2pm.

Messages by Email

We send you every message by email instantly (and text too for a small fee).

Tell a Friend

We give you money back if you recommend us to a friend.

Flexible Information

You choose what details we take from callers and if it’s urgent.

Excellent reviews

More about us

We’ve been doing this for ages (since early 2017) and we are delighted to still be working with clients who have been with us from the very beginning.

All our calls are answered by our own team – no outsourcing here. Just our friendly, helpful in-house agents picking up the phone 24/7, 365 days a year.

We’re based on the beautiful Nottinghamshire-Derbyshire border (lucky us!) and we provide a bespoke service for businesses all over the country.

Every single member of our team gets it – first impressions matter, and speaking to an actual person beats an unanswered call or voicemail any day of the week.

Whatever time of day your customers call, we’re here to answer and get that important business opportunity straight over to you.

Our prices are extremely competitive. We offer different solutions or bespoke setups, whether you’re a sole trader just starting out or a busy, fast-paced team who need more than just an email message.

Here’s the thing about our pricing – we charge per call, not per minute. Why? Because it’s simpler and fairer for you. 10 calls this month costs exactly the same as 10 calls next month, regardless of whether they take 16 minutes or 29 minutes. No nasty surprises on your invoice.

No long contracts here – just a 30-day rolling plan. Give us a try and see how seamlessly we become part of your team, without worrying about getting tied into lengthy fixed contracts or packages.

We’re quality certified and ISO assured so you’re in safe hands. We use custom-built software and pride ourselves on security, confidentiality, and data protection.