Phone Answering Service for Small Businesses

Running a small business presents many challenges, and here at Take My Calls, we truly understand this. When you’re just starting out, resources are limited and you want to keep costs low as you grow your business. Small business owners often have to juggle various responsibilities and wear multiple hats, with the demands of the business usually meaning they have little free time. Take My Calls can help you overcome these challenges.

You can avoid hiring additional staff to answer the phone, saving you money on recruitment and training. We can take calls on your behalf during busy periods or even when you need to take a break and dedicate some time to yourself or your family. We are available 24/7, so you don’t have to be.

Using our phone answering service will do wonders for your small business. Here are some of the benefits you can expect:

Happy customers

We will ensure every call is answered professionally and promptly so your customers will be impressed. Happy customers will build a positive reputation for your business.

Always Available

You can be sure there will be no more missed opportunities because we’ll answer your calls 24 hours a day, 7 days a week. Every missed call is a missed chance, but by using our 24-hour call answering service, you can say goodbye to missed calls and capture every lead or enquiry. When your office is closed, your customers will still be able to get their call answered, and if you deal with customers in different time zones, this is an ideal solution.

Better Productivity

You can let your team concentrate on their core tasks without being constantly interrupted. With our phone answering service for small businesses, your staff can dedicate more time to progressing important projects or dealing with urgent matters. Productivity levels will improve, and there will also be a positive impact on staff morale.

Cost-effective and scalable

We know how expensive it is to employ a full-time receptionist and we offer you a budget-friendly alternative. You can say goodbye to hefty salaries and training costs. Better still, you decide the service level you need each month with our flexible plans, so you only ever pay for what you need. As your business grows, so can your call answering service. Our plans are flexible, and we’re ready to handle your increasing call volume whenever you need.

Professional call handlers

Our phone answering service for small businesses is so thoroughly briefed that your customers will think they’re talking to you. You’ll impress your customers with the professional image we project on your behalf. Our call answering service ensures we use consistent greetings and handle your calls expertly, and you remain in control as to how we interact with your customers.

Uninterrupted business

There’s no need for you to worry about unexpected disruptions as our call answering service will keep your business running even during power cuts or staff shortages, ensuring you always stay connected.