If you’re thinking about engaging with a telephone answering company to help you with calls, you’ve come to the right place. Take my Calls’ telephone answering service is professional, flexible and represents excellent value for money. There are many reasons as to why working with us is a great idea.
It will save you money
It is very expensive to hire an in-house resource to answer phone calls. You would spend a fortune paying salaries and then there are bonuses, paid leave, employer’s NI, employee benefits and many other expenses on top. There would be times when the phones are not staffed as employees work business hours, so you would have to rely on a system to store messages and this would add further cost. In choosing our telephone answering service, you will save on labour costs and other expenses that come with employing a team in-house.
Round the clock services, 365 days a year
No in-house telephone team can work 24/7, so there will be times when the phones are not staffed and they can’t be answered. By joining us at Take My Calls, you will be accessible all day every day, so even outside of office hours, your business will have a real person to take care of your customers at all times.
More time to grow your business
Answering the phone means breaking off from whatever task you are engaged in and can be stressful, distracting and time-consuming. It will take you away from more important activities, such as growing your business! By using our telephone answering service, you will be able to concentrate on management and strategic activity and your team will be far more productive with fewer distractions.
Our Pay Monthly packages
If you miss calls on a regular basis, one of our Pay Monthly packages is likely to meet the needs of your business. We have a wide range of packages designed to suit different sizes of business. You decide how many calls you will need us to handle per month, starting from just 10 up to over 500. If you exceed the number of calls, there’s no need to worry, we won’t stop answering! You can simply pay for each extra call you receive, and you can also move up or down packages as you wish.
You tell us what information you want us to take from the customer. We will send you an email immediately informing you of the call and we can even text you the information for a modest additional fee. You can sign up for an urgent message alert and we can even connect you to the caller if necessary.
The most important thing to remember is that your customers will always be greeted by a professional, friendly human who knows and understands your business. Always a voice, never a voicemail.