Q: Do I really need this call answering service? Surely people will just call back later.
A: As many as 80% of callers hang up when they hear a recorded message. If you use voicemail to take your calls when no one else can, you are almost certainly missing out on more business than you realise. Most callers don’t call back if they can’t speak to someone the first time they call, so someone else ends up getting their business instead of you.
We make sure your callers don’t get an engaged tone or a recorded message. Always a voice, never a voicemail.
Q: How can someone know enough about my business to take calls for me?
A: Our friendly management team will make sure that we’ve covered everything with you before we start talking to your valuable customers. They are there to answer any questions or concerns you may have. Our team of agents handling the calls are professional, friendly, and knowledgeable. They handle each call with the utmost care and give your customers the information they need. Once we are up and running, you’ll be able to concentrate on running your business.
Q: How will it improve my company’s image?
A: Having every call answered by a real human can make a big difference to customer perceptions of your business. Whether you are stuck in a meeting and unable to take calls or at a noisy event, every caller will be able to speak to a helpful call handler who will help them with their enquiry. We help you make the right impression. Your existing customers will be delighted to be able to speak to an individual every time they call rather than having to leave a voicemail message or call back later.
Q: How can your service save me money?
A: Staffing costs are often the most significant fixed cost in a business, so it doesn’t make sense to employ someone just for reception duties. By working with us and using our call answering service, you can have the benefits of a dedicated receptionist for just a fraction of the cost.
Q: Why should I choose you?
A: Good question. We offer great value and excellent service, but if you want to read what our clients really think of us, read our reviews here .
Here are some quotes from our happy customers.
“I would highly recommend this TakeMyCalls Company to any business looking for a reliable and professional solution to handling their customer calls.”
“All of the handlers send us detailed messages from the calls answered which allows us to prioritise call backs.”