The summer holidays are winding down, the evenings are drawing in, and before we know it, we’ll be digging out the big coats and wondering where the year went.
For businesses across the UK, the move from summer into autumn means something else too: the final quarter of the year is just around the corner.
Q4 can be a busy one. Customers are back from their summer breaks, businesses are pushing to hit year-end targets, and Christmas will soon be creeping onto the calendar. It’s a good time to take stock, get organised and make sure you’re ready for whatever the final few months bring.
And one thing worth checking? What happens when your phone rings and you can’t answer it?
Every Call Could Be an Opportunity
When you’re running a small or medium-sized business, you can’t always drop everything to answer the phone.
You might be with a customer, driving between jobs, in a meeting or simply trying to get through the never-ending to-do list.
The trouble is, the person calling doesn’t necessarily know that.
If they’re a potential customer looking for a quote or wanting to ask a question, an unanswered call could mean they simply try the next business on their list.
That’s where a telephone answering service can help.
At Take My Calls, when you’re unable to answer, your calls are picked up by a real person at our UK Operations Centre in Mansfield.
We’ll speak to your caller professionally, take down the important information and send the message straight over to you by email. Text notifications are also available for a small additional fee.
In other words: always a voice. Never a voicemail.
A Helping Hand Without a Full-Time Receptionist
Heading into the final quarter doesn’t necessarily mean you need to start hiring extra staff.
For sole traders and growing businesses in particular, paying for a full-time receptionist may not make sense. But that doesn’t mean your customers should be left listening to the phone ring.
A pay-monthly telephone answering plan gives you an extra pair of hands — or perhaps more accurately, an extra voice — when you need it.
Our team represents your business professionally, helping you give callers the right first impression while you get on with running the business.
And because our calls are handled by our own UK-based team rather than outsourced elsewhere, you know who’s speaking on your behalf.
Start Q4 as You Mean to Go On
Autumn is a natural time to reset. Have a look at what’s working, what’s taking up too much of your time and where small changes could make life easier.
If missed calls are one of those nagging problems, now could be the perfect time to do something about them.
With the busiest final months of the year approaching, make sure that when opportunity calls, someone is there to answer.
Discover Take My Calls’ pay-monthly telephone answering plans and find an option that works for your business at www.takemycalls.co.uk.