Decisions decisions! Sometimes it’s difficult to know which choice to make so we’ve summarised the differences between Pay Monthly and Pay As You Go to help you compare 24 hour call answering packages. And remember, whether you choose Pay Monthly or Pay As You Go, you are charged per-call and not per-minute.
Don’t forget we answer your calls 24 hours a day, 7 days a week, 365 days a year from our UK-based Operations Centre.
| Data | Pay As You Go | Pay Monthly |
|---|---|---|
| Caller name | • | • |
| Phone number | • | • |
| Company name | • | • |
| Messages | • | • |
| Full address | — | • |
| Best time to call back | — | • |
| Email address | — | • |
| Urgent/Not Urgent | — | • |
| Up to 3 custom fields | — | • |
| Urgent message alert | — | ^ |
| Connect you to the caller | — | ^ |
| Immediate email | • | • |
| SMS message | — | ^ |
| How did you hear about us | — | • |
| Services | Pay As You Go | Pay Monthly |
|---|---|---|
| Contract length | No contract | One month |
| Customer service | Online only | Online and telephone |
| Subscription Fee per month | £2.50* | — |
| Minimum top-up | £25* | — |
| Low balance email | • | — |
| Minimum Fee | — | £18* |
| No charge for "Sales" calls | • | • |
| Payment Terms | In advance | 7 days |
| Payment Method | Online | Direct debit |
| Credit/Debit card | • | — |
| Paypal | • | — |
• Included ^ Optional (extra charges may apply) * Excludes VAT — Not available
Decided?
Choose Pay As You Go or Pay Monthly.
24/7 Service
We take calls 24/7. Yes, really. We don’t mind if it’s 2am or 2pm.
Messages by Email
We send you every message by email instantly (and text too for a small fee).
Tell a Friend
We give you money back if you recommend us to a friend.
Flexible Information
You choose what details we take from callers and if it’s urgent.